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Shipping Refund & Returns

What is the Shipping Philosophy of SHOPTRIP ?

We promise our patrons one of the best experience of online shopping that is hassle free and reliable. we take care of all parameters that ensure your delivery reaches you in a sound state.

What is the delivery time period ?

Order within India are delivered within 7-10 working days, and international orders are delivered in 10 to 15 working days. Delivery time may vary depending upon the shipping address.

Do you apply any shipping charges ?

Within India, shoptrips.in will charge of Rs.50 on all order. 

RETURN POLICY :

  • Customer can return order within 7 days of the order delivery.
  • Customer can return order wiAll return must be in unused condition with all original tags and packaging intact.
  • The product amount will be credited back to his/her shoptrips.in wallet or discount will be issued, once we have received the products and quality check is done.
  • Refund of shipping and COD charges in case in future is not applicableCustomer can return order within 7 days of the order delivery.
  • To self-ship your return, you are requested to pack the items securely to prevent any loss or damage during transit. For returns, we recommend you to do it through a reliable local courier service. Please share shipping details in shoptripcustomercare@gmail.com with your Order ID mentioned.
  • For replacement , kindly follow the return procedure for the product you want to replace and then use the store credit or discount coupon to place the order for the new product.
  • For products without any manufacturing defect/fault from our end, we are not entitled to bear the return shipping charges and we are also not responsible for any wrong order place through you.
  • Only the Purchased amount will be refunded only in wallet or as a Discount coupon to the Customer. Which can be use in reorder.
  • In case of manufacturing defects, Customers are requested to share an image/Video of the product for verification purpose. We can process a replacement return only after a verification process.

How long the refund procedure takes ?

The refund procedure will be initiated within 24-48 hours once we receive you product. Once initiated, the amount will reflect in your shoprips.in wallet.

Where Should I return my products ?

You are requested to courier the products to us at address mentioned below and we will reimburse courier charges incase of manufacturing defects only. (You will be credited up to Rs.100 for courier charges.)

ADDRESS :

SHOPTRIP F/50 - Karnavati Mega Mall,
Nr,Vishwa Electronic,
Vijya Co.Op Bank,
Panjrapod Road,
Vastral,
Ahmedabad – 382418
Gujrat
India.